Cookie Policy

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve your experience, and to provide information to the site owner. Similar technologies — such as your browser's local storage — can store information on your device in comparable ways.

2. How we use cookies

We keep our use of cookies to a minimum. We use them only to make the website function correctly and, where you agree, to understand how the site is used so we can improve it. We do not use cookies to build advertising profiles or to sell your data.

3. The categories we use

Strictly necessary

These are required for the website to function — for example, to remember your cookie preferences or to keep the site secure. They do not require consent and cannot be switched off through the site.

Performance & analytics

These help us understand how visitors use the site (such as which pages are visited) so we can improve it. We use Google Analytics 4, provided by Google Ireland Limited, which acts as our data processor. It sets two cookies, _ga and _ga_<id>, which last up to two years and let it recognise a returning browser. The information is aggregated, and we do not use it for advertising.

Google Analytics only loads, and these cookies are only set, if you choose Accept on our cookie banner. You can change your mind at any time with the Cookie settings link at the foot of every page; choosing Decline removes the analytics cookies. Our online onboarding form is never tracked.

Local storage on the onboarding form

Our online onboarding form saves your progress in your browser's local storage so you can complete it across multiple sittings. This information stays on your own device until you submit the form or clear it, and is not a tracking cookie.

4. Third-party cookies

Some pages may rely on services provided by third parties (for example, web fonts or embedded content). Where this is the case, those providers may set their own cookies, governed by their own policies.

5. Managing cookies

You can control and delete cookies through your browser settings. Most browsers let you block or remove cookies, and warn you before one is stored. Please note that blocking strictly necessary cookies may stop parts of the website from working correctly. Guidance for managing cookies is available within your browser's help pages.

6. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.